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Cardiff University
Cardiff, Wales, United Kingdom
18 days ago
Cardiff University
Cardiff, Wales, United Kingdom
18 days ago


Job Purpose

As part of the Fundraising Team, to support the University in growing and developing a Major Giving programme - acquiring, retaining, and increasing levels of support from the maximum possible number of repeatable lifetime donors; with a specific focus on securing four, five and six-figure philanthropic gifts. This will involve asking for donations via bespoke and personalised means, and primarily through face-to-face asks. Gifts secured will be used to support the University’s strategic fundraising priorities.

To support the University’s ambitions as expressed in The Way Forward, and to undertake all this in keeping with the mission and values of the Development and Alumni Relations department.

Key Duties 

  • Pro-actively establish and develop purposeful relationships with external stakeholders (primarily alumni, but also parents of past or current students and other friends of the University, trusts and foundations and corporate bodies) in order to secure new and additional funds to support the University’s strategic fundraising priorities. This will involve competently and confidently articulating compelling cases for support to current donors and new prospects. Written funding proposals for individuals will also need to be produced as appropriate to the prospective gift level.
  • Through the strategic management of a large prospect portfolio, ensure the provision of excellent stakeholder relations in order to maximise income for the institution, proactively tailoring relations according to personally suit each stakeholders’ requirements.
  • Take responsibility for resolving issues independently, and work towards key activity and income based targets.
  • Plan and deliver specific small scale projects, co-ordinating and supervising project teams created as needed. Steward donors in the prospect portfolio as appropriate throughout the annual donor cycle. Work in collaboration with the Stewardship Officer in the planning and delivery of both standardised and bespoke donor ‘thank you’ update pieces as necessary.
  • Provide professional advice and guidance on Major Giving and broader fundraising processes
    and procedures to internal (e.g. academic and professional service project leads) and external
    customers (e.g. prospects, donors, agencies and associates who support fundraising work) using
    judgement and creativity to suggest the most appropriate course of action where appropriate,
    and ensuring complex and conceptual issues are explained and understood.
  • Create specific working groups from colleagues across the team and University to achieve
    departmental objectives and to help advance the Major Giving programme’s development, for
    example: input into the organisation of cultivation and stewardship events; support for the
    departmental development of a superior donor journey (appropriate to giving levels) that will
    motivate donors to continue and increase their support.
  • Undertake a variety of administrative duties to support the department and in order to deliver the
    agreed objectives of the role, including ensuring that prospect and donor records are kept up-to-date
    on the Raisers’ Edge database.
  • Instruct and guide other employees across the University and within the team by keeping abreast
    of professional and regulatory developments in charity administration and in higher education
  • Investigate and analyse specific issues within the Major Giving Programme, creating
    recommendations and reports where necessary for improvements and developments to the
    programme, supported by advances within the sector.
  • In collaboration with the Senior Development Partner & Head of Major Gifts, develop and deliver
    training within the Major Giving programme for new and junior member of the Fundraising team.

General Duties

  • Ensure that an understanding of the importance of confidentiality is applied when undertaking all duties.
  • Abide by University policies on Health and Safety and Equality and Diversity.
  • Perform other duties occasionally which are not included above, but which will be consistent with the role.


Essential Criteria

Qualifications and Education

  • Degree/NVQ 4 or equivalent Professional membership/experience

Knowledge, Skills and Experience

  • Substantial experience of working in an external facing role in a results driven environment (e.g.
    fundraising, sales, marketing, recruitment) and of asking for financial commitments from
    individuals, either face-to-face and/or on the telephone; demonstrating drive, enthusiasm and
    resilience, as well as a motivation to work towards ambitious targets
  • Proven experience in developing, and suggesting and implementing new, processes and
  • Able to demonstrate professional knowledge within the Major Giving and wider fundraising
    sphere to give advice and guidance to internal (e.g. academic and professional service project
    leads) and external stakeholders (e.g. prospects, donors, agencies and associates who support
    fundraising work)

Customer Service, Communication and Team Working

  • Ability to communicate conceptually detailed and complex information effectively and
    professionally with a wide range of stakeholders, using judgement and creativity to suggest the
    most appropriate course of action where appropriate
  • Evidence of ability to explore stakeholders’ needs and adapt actions accordingly to ensure a
    quality relationship is established and developed, using strong communication and negotiating
    skills, demonstrating honesty and integrity in all interactions, demonstrating an articulate and
    confident manner
  • Proven ability to establish, develop, and maintain networks and positive professional
    relationships in order to contribute to long term developments and fulfil strategic purposes, and
    demonstrable experience of working collaboratively, externally and internally, to maximise
    project outcomes.

Planning, Analysis and Problem solving

  • Evidence of ability to solve expansive problems using initiative and creativity; identify and
    propose both practical and innovative solutions
  • Evidence of ability to undertake and deliver specific projects and supervise short term project
    teams where required, as well as evidence of planning and setting priorities for own work and
    the ability to work unsupervised to tight deadlines
  • Evidence of demonstrable knowledge of key advances within the fundraising sphere

Desirable Criteria

  • Postgraduate/Professional qualification
  • Experience of face-to-face fundraising
  • Experience of working in a Higher Education environment
  • Good working knowledge of the Raiser’s Edge fundraising software or other CRM databases.
  • Possession of a full clean UK driving licence and appropriate car insurance cover to include
    business use
  • Fluency in Welsh, written and oral

Job Information

  • Job ID: 59569305
  • Location:
    Cardiff, Wales, United Kingdom
  • Position Title: Senior Development Manager (Major Gifts)
  • Company Name: Cardiff University
  • Industry: 2-Year/Community College/Further Education Institution,4-Year College or University/Higher Education Institution,Alumni Association,Nonprofit Organization
  • Job Function: Annual Fund & Giving,
    Donor Relations & Stewardship,
    Major Gifts,
    Planned Giving
  • Job Type: Full-Time
  • Job Duration: Indefinite
  • Min Education: BA/BS/Undergraduate
  • Min Experience: Mid-Career
  • Required Travel: 25-50%
  • Salary: $34,304.00 - $40,927.00 (Yearly Salary)
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